Policies & FAQ’s

To ensure the best experience possible, please read these policies before booking your session.

Session Retainer & Payments
➢ Your session fee is required along with a signed contract to reserve your desired session date and time.  This Non-Refundable Retainer & Reservation Fee is always collected to secure session on photographer’s calendar in order to prevent ZZP from booking other clients, and so as to not result in economic loss. No session will be secured verbally or without this fee and a signed contract.
➢ Once a session fee is paid in full, it is non-refundable but certainly transferable if necessary to reschedule your session. A session may be reschedule up to 1 times at clients request within 90 days of originally scheduled session, or a new session fee may be required.
➢ Current prices are valid up to 30 days from initial inquiry or quote. After that time, prices are subject to change without notice.
➢ All session fees, prints, and products will incur an 8.25% sales tax.
➢ Payments can be made via any major credit card, PayPal, or check to Zest & Zeal Photography. There is a $50 fee on returned checks.

Expenses
➢ Standard portrait session include up to 5 people. Additional people or pets incur an $25 per person fee.
➢ Locations further than 35 miles from ZZP (zip code 75104) will incur a travel fee of $0.56/mile.
➢ Locations that incur a fee to take portraits will be added to session fee.
➢ Any of these expenses must be paid ahead of time along with session fee.

Rescheduling & Cancellations
➢ It is understood that emergencies and things beyond our control happen.  An adequate notice of minimum 48 hours notice is desired to reschedule your session, though earlier notice is always preferred.
➢ Cancelling your session in entirety without notice ie. a no show, forfeits your initial non-refundable retainer immediately. A significantly late arrival of 30 minutes or more without notice, may forfeit your retainer and session fee as well.

Proofing and Ordering Policies
➢ Your proof gallery will be available for viewing within 2-3 weeks of the portrait session to select images. Client will not receive raw or unedited files as well as every image, but only the best images at photographer’s discretion. Photographer reserves the right to discard blurry photos, eyes closed or any imaged not depicting style.
➢ Proofs will be shown at your Reveal & Premiere Ordering Session. At this time you must choose and order your desired collection or products from a la carte pricing including minimum requirement.
➢ Online galleries will be made available for mini sessions, events, or weddings for a limited time to share with family and friends, download high-resolution images, or purchase gift prints directly via gallery.
➢ Print orders are not processed until final payment has been received and will be available for pick-up no later than 3 weeks of receipt of your final payment. Album orders or custom designs may take longer after client approval and receipt of final payment. Payment plans may be considered at photographer’s discretion.

Punctuality
➢ It is very important that you are on time for your session in order to stay on schedule. Please make every effort to be prompt in order to take advantage of full session. In the event that the client is late to session, the scheduled ending time will remain the same. If you will be over 30 minutes late, we may have to reschedule due to lost lighting or other appointments.

Inclement Weather
➢ In the event that the weather does not cooperate, we will work around any inclement weather. The session may be rescheduled at the photographer’s discretion for next available time.

Client Usage & Digitals
➢ The client is obtaining prints for personal use only. Client may not modify or alter images in any way. This includes images with logo/watermark.
➢ Upon distribution of high-resolution images, only limited usage is granted as set forth in print release. ZZP authorizes client to print images these images based on release.
➢ If purchasing high-resolution images, ZZP provides digital downloads for all portrait sessions. Instructions will always be provided.

Copyright
➢ Without Exception, Zest & Zeal Photography retains all copyright ownership of all images created and site content. It is illegal to scan, copy, print or reproduce images obtained from Zest & Zeal Photography in any manner without expressed written consent. This includes images from our website and social media. Zest & Zeal Photography reserves the right to use an image in any form, including but not limited to, advertising, publishing, and copyright.

 

Frequently Asked Questions (FAQS)

What can I overall expect from the Zest & Zeal Experience?
Click {Here}

Where are you located? Do you have a studio.
I am based in Cedar Hill, Texas, a suburb in the Dallas area. I am open to shooting anywhere in the metroplex.  I love to travel and can have my bags packed pretty quick if you desire a further commute and provide travel expenses. I do not have a studio as I am exclusively an on location, natural light photographer.

What kind of sessions do you shoot?
While I primarily love shooting high school seniors and sharing couples’ love stories, I also like to shoot families and lifestyle portraiture. I also love a good celebration and may be readily available for small events.

When is the best time to shoot?
To ensure that we are both comfortable, especially in this Texas heat, the best time to shoot is 1-2 hours before sunset or early sunrise.  I try to avoid harsh midday sun as much as possible. If you absolutely are unable to shoot during these times, I will make every effort to suit your needs.

Will you shoot my extended family or large group?
While large groups are not my specialty, I may offer this service on a case by case basis. Please inquire regarding your specific needs and group size.

We want to change clothes, how would we do that?
Feel free to bring changes of clothes but some locations may not have anywhere suitable to change. No worries! While some clients choose to change on the fly or in the car, I have a pop up changing tent available if you choose to use. If needing a location with a more reliable source to change, location fees may incur.

Do you provide a CD/DVD or USB flash drive with purchase of high-resolution images?
I only offer a custom USB flash drive with event photography and wedding images. For full standard portrait sessions, a USB Flash Drive may be provided when the entire collection of images is purchased. In other cases, I provide a very simple method to digitally download your high-resolution images digitally.  Don’t worry, instructions are always provided.

So, how do I book ZZP?
Awesome!!! Click the contact button above and we’ll get started. Leave me a detailed message or shoot me an email. Can’t wait to hear from you. Remember, you are not fully booked and on the ZZP calendar until session fee and contract are both received.